Privacy Policy 

At Dryout Roofing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or interact with our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you use our website, request services, or communicate with us. The types of personal information we collect include:

• Personal Information You Provide Directly:
  • Name
  • Email address
  • Phone number
  • Property address
• Technical and Usage Data Collected Automatically: When you visit our website, we may automatically collect certain technical information to help improve the functionality of the site and understand how visitors use it. This includes:
  • IP Address: The unique address assigned to your device when you access the internet.
  • Browser Type and Version: Information about the web browser you are using (e.g., Chrome, Firefox, Safari) and its version.
  • Operating System: The software system (e.g., Windows, macOS, Linux) your device is running.
  • Device Type and Model: Information about the device you are using (e.g., desktop, tablet, smartphone).
  • Browsing History and Pages Viewed: Data about the specific pages you visit on our website, how long you spend on each page, and the links you click.
  • Cookies and Tracking Technologies: Small files stored on your device to enhance user experience and track your activities across our website.

2. How We Use Your Information

The information we collect is used to:

• Provide and Improve Services:
  • Process and respond to inquiries, quotes, and service requests.
  • Communicate with you regarding your roofing needs, project status, or related services.
  • Enhance the functionality and user experience of our website based on your usage data.
• Send Project-Related Communications:
  • We may send you SMS and email messages related to project updates, reminders, estimates, and confirmations. These communications may include information about the status of your roofing project, upcoming appointments, or deadlines.
• Marketing and Promotional Offers:
  • We may send SMS and email marketing messages about promotions, offers, or new services. We will only send you these messages as permitted by applicable law, and you will have the option to opt-out of receiving them at any time.
• Analyze Website Traffic:
  • Use browsing history, IP address, and device data to analyze how visitors interact with our website, improve site navigation, and optimize content.
• Compliance and Legal Obligations:
  • Comply with legal obligations, resolve disputes, and enforce our agreements.

3. SMS Communications

By providing us with your phone number, you consent to receive SMS communications from Dryout Roofing. These messages may include, but are not limited to:

• Project Updates: Notifications about the progress of your roofing project, such as scheduling changes, milestones, and completion notices.
• Appointment Reminders: Reminders for scheduled appointments, consultations, or inspections related to your roofing project.
• Estimates and Quotes: Text messages containing estimates, quotes, or follow-up information regarding roofing services.
• Promotional Offers: SMS messages offering special promotions, discounts, or new services, provided that such communications comply with applicable law.

You can opt out of receiving SMS communications at any time by replying “STOP” to any SMS message, or by contacting us directly. If you wish to stop receiving SMS messages entirely, please reach out to us at the contact information provided below.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers or partners who assist in delivering our services (such as project management or customer support) or as required by law.

In the event of a business transfer (e.g., sale or merger), your information may be transferred to the new owner or operator of the business, but we will notify you of such changes.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption protocols, and industry-standard safeguards. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and interactions with our website. These technologies also allow us to collect data such as:

• Session Information: To remember your preferences or settings during your visit.
• Analytics: To analyze and track how you navigate the site.
• Targeted Advertising: To show you relevant ads based on your browsing history.

You can control cookie settings through your browser. However, disabling cookies may affect certain features of the website.

7. Your Rights and Choices

You have the right to:

• Access Your Information: Request a copy of the personal data we hold about you.
• Correct Information: Request that we correct any inaccuracies in your personal data.
• Delete Your Information: Request the deletion of your personal data, subject to certain legal obligations.
• Opt-out of Marketing Communications: You may opt out of receiving SMS or email marketing communications at any time by following the unsubscribe link in our emails, replying “STOP” to any SMS message, or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Dryout Roofing. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of any third-party sites. We encourage you to review the privacy policies of those websites before sharing your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the updated version will be effective as of the date it is posted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Dryout Roofing
Email: contact@dryoutroofing.com
Phone: +1(772) 631-3223

This updated Privacy Policy ensures transparency about how we use your personal information and how you can opt out of receiving marketing communications via SMS or email. We encourage you to review this page periodically for any changes.